Innovaccer’s Unified Observability Win with Kloudfuse

At KubeCon India, Kloudfuse co-founder Pankaj Thakkar spoke with Innovaccer’s SRE and DevOps team — Sudhanshu Sharma, Azman Samad, and K.K. Vikram Singh — about the impact of consolidating observability onto Kloudfuse.

BeforeThe challenge: fragmented observability

Innovaccer ran Thanos and Prometheus for metrics, Grafana for dashboards, and the Elastic Stack (Kibana) for logging — scattering MELT data across products, driving up MTTR, and slowing issue detection for customers.

AfterThe solution: unified on Kloudfuse

Kloudfuse integrated all observability data into a single pane of glass across applications, platforms, and infrastructure — accelerating MTTR and boosting developer productivity.

ImpactKey benefits

• Streamlined onboarding — logging, alerting, monitoring, and APM in place for new customers from day one.
• Cardinality analytics & cost reduction — retain only the most relevant data, cutting storage and networking costs.
• Seamless migration — embedded Grafana dashboards plus full PromQL compatibility eased the transition.
• Log fingerprinting — identified noisy apps and worked with devs to cut log volume and set proper levels.
• Security & compliance — in-VPC deployment with RBAC keeps healthcare data in-environment.
• Self-service at scale — 500+ engineers build their own dashboards and alerts with role-based access.

NextLooking ahead

Innovaccer plans to extend into frontend observability (RUM) and explore LLM observability for its AI-enabled healthcare offerings.