Open role · Engineering

Backend Engineer, AI SRE

Build the agent fleet that investigates live production incidents, and the guardrails that make it safe to run.

What you’ll work on

  • Build the agent fleet that investigates live production incidents: gathering context, forming hypotheses, testing them against real telemetry, and synthesising a root cause.
  • Design multi-agent orchestration: coordinator loops, specialised sub-agents, and the handoffs between them.
  • Wire agents to real observability data through MCP tools: metrics, logs, traces, Kubernetes state, profiles.
  • Build the evaluation harnesses that tell us whether an investigation was actually correct, not merely plausible.
  • Ship guardrails: least-privilege tool surfaces, read-only boundaries, and permission models that hold under autonomous operation.

What we look for

  • Strong backend engineering first. This is distributed systems work that happens to involve LLMs, not prompt-tuning.
  • Experience building agentic systems: tool use, function calling, multi-step planning, long-running loops.
  • Judgment about autonomy and safety: what an agent should do unattended, and what it must never do.
  • Ability to reason about production incidents yourself. You can’t build an SRE agent without SRE instincts.

Bonus

  • SRE, on-call or incident-response background. You’ve been paged and know what a real investigation feels like.
  • Observability depth: correlating metrics, logs and traces to isolate a failure.
  • Experience with agent SDKs, MCP, or building tools for LLMs to consume.
  • Eval tooling and LLM-as-judge methods, and a healthy scepticism about both.
  • Prompts-as-code discipline: versioned, reviewed and tested like any other source.

How we work

  • Small team, short feedback loops, real ownership from week one.
  • You’ll talk to customers, engineers debugging real incidents, and that shapes what you build.
  • We ship, then iterate; bias toward hands-on building over process.
  • Modern tooling is encouraged, including AI-assisted development.

Other open roles.

Sound like the work you want to be doing?

Send us a note with anything you’re proud of building. We read every one, and we reply.